Job Description
Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant. We are a group of driven and hard‑working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Job Description
- Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers.
- Respond to inquiries about products and services, processing payments, or performing general account maintenance.
- Up‑selling customers to new products or services may be encouraged.
Qualifications
- High school diploma or GED.
- Demonstrated ability to perform at a high level, to support our high volume of inbound calls.
- Excellent verbal and written communication skills; proficient reading skills required.
- Multi‑tasking skills, showcased through the use of several appl...