Job Description
Online Marketing Support Specialist focuses on handling customer phone calls and requests to address service needs in the online marketing product suite. This team member is a customer-focused, passionate individual that ensures positive customer experiences with every contact. A specialist should have the genuine desire and capability to learn/expand knowledge of online marketing and apply it to customer communication. This position is primarily an inbound phone queue role, which also requires written email communications and involves outbound follow-up phone calls and related activities.
Who we are.
At Network Solutions, we’ve been trusted for decades to help people get online and stay ahead. We’ve been here since the beginning of the internet, and we’re still building for what comes next.
As the original digital identity authority, we help secure domain names, protect brands, and safeguard the infrastructure businesses rely on. We empower our customers to own an...