Job Description
NTT DATA Malaysia is seeking a skilled Onshore Regional - Network, security, Telecommunications Engineer based in Kuala Lumpur to provide advanced technical support for enterprise clients.
The successful candidate will be responsible for onsite operations, troubleshooting, and maintenance of LAN, WAN, Wireless, IP Telephony, Audio Visual systems, Firewalls, Building Security Systems, and Telecommunication Infrastructure, ensuring high availability and service quality in line with agreed SLAs.
This role requires strong technical expertise, hands‑on onsite support experience, and effective collaboration with Level 3 teams, vendors, and customer stakeholders.
Key Responsibilities
Technical Support & Operations
- Provide Level 2 onsite support for network and infrastructure technologies including:
- LAN, WAN, and Wireless Networks (Cisco Router, switches, WLC and access points) (Aurba WLC and access points)
- IP Telephon...