Onsite Call Center Team Lead — Operations & Coaching

Concentrix is seeking a Team Leader, Operations to supervise call center associates in Pasig, Metro Manila. The role focuses on achieving performance metrics through coaching and motivating a team. Ideal candidates should possess an associate's degree and two to four years of relevant experience. Strong communication skills and the ability to work under pressure are essential. The position requires a flexible schedule and the ability to manage performance reviews and escalated issues.
#J-18808-Ljbffr