Onsite Customer Service Leader & Ops Coach (Caloocan)

A customer support management company in Caloocan City is seeking a skilled professional to oversee customer service operations. The role requires solid experience in BPO, excellent leadership skills to mentor and train staff, and the capability to handle complex customer issues. Successful candidates should have a strong educational background in Business Administration or a related field, alongside proficiency in MS Office and customer service systems. This position is required to report onsite, ensuring high service standards and adherence to policies.
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