Job Description
Do you thrive on solving problems and helping others? **Do you live near Rochester Minnesota?** Join us onsite as a **Dedicated Client Service Partner** , where you’ll deliver high-impact support for Cigna products, benefits, and claims—while building meaningful client connections.
**Work Location:** **Address: 200 First St. SW, Rochester, MN 55905**
**What You’ll do:**
+ Provide onsite, hands-on support in the Rochester Minnesota location, as an extension of the Cigna Account Management team to ensure a seamless benefits experience for HR teams and employees
+ Take ownership and resolve escalated issues, including complex claims, denials, authorizations, appeals, and incentive-related questions
+ Ensure an exceptional employee experience by delivering insights that strengthen client satisfaction, inform Account Management strategy, and enhance program results.
+ Leverage relationship management expertise to build strong partnerships with key cl...
**Work Location:** **Address: 200 First St. SW, Rochester, MN 55905**
**What You’ll do:**
+ Provide onsite, hands-on support in the Rochester Minnesota location, as an extension of the Cigna Account Management team to ensure a seamless benefits experience for HR teams and employees
+ Take ownership and resolve escalated issues, including complex claims, denials, authorizations, appeals, and incentive-related questions
+ Ensure an exceptional employee experience by delivering insights that strengthen client satisfaction, inform Account Management strategy, and enhance program results.
+ Leverage relationship management expertise to build strong partnerships with key cl...