Job Description
Job Description
About the Role
We are seeking experienced Network L1/L2 Engineers to support Data Center and IT Infrastructure operations across multiple global locations. This is a field-based, dispatch-oriented role requiring strong hands-on networking and infrastructure support skills in enterprise environments.
Key Responsibilities
- Provide onsite L1/L2 network support for data center and enterprise environments
- Handle dispatch-based incidents and service requests
- Perform rack & stack, cabling, labeling, and device installation
- Troubleshoot network connectivity, hardware, and infrastructure issues
- Replace faulty hardware components (routers, switches, access points, etc.)
- Coordinate with remote L3 / NOC / SOC teams for resolution
- Perform basic configuration validation and connectivity testing
- Maintain proper documentation, incide...