Job Description
A leading staffing solutions company is looking for a WFM Team Lead to oversee workforce management processes in Alabang, Philippines. This role involves optimizing staffing models, monitoring schedules, and ensuring adherence to SLAs. Ideal candidates should have a minimum of 4 years in customer service and at least 2 years in a leadership position within the BPO/BPM sector. The position offers benefits such as HMO from day one, performance bonuses, and career development opportunities.
#J-18808-Ljbffr
#J-18808-Ljbffr