Job Description
- Respond to customer questions, concerns, and complaints promptly and professionally.
- Help customers with order placement, returns, and exchanges.
- Forward complex issues to the relevant departments when needed.
- Provide product recommendations tailored to customers' needs and preferences.
- Maintain accurate records of customer interactions, transactions, and feedback.
- Help customers with order placement, returns, and exchanges.
- Forward complex issues to the relevant departments when needed.
- Provide product recommendations tailored to customers' needs and preferences.
- Maintain accurate records of customer interactions, transactions, and feedback.