Job Description
Hire Resolves client is looking for a Operation Manager to join their team in Yzerfontein, Cape Town.
Responsibilities
- Oversee and support the event manager, part‑time marketing manager, receptionist, and operational teams (kitchen, bar, and cleaning staff).
- Foster a collaborative, motivated, and customer‑focused team culture.
- Manage team schedules, recruitment, training, and performance evaluations.
- Oversee daily operations, ensuring smooth functioning across all departments.
- Maintain high standards of cleanliness, safety, and guest satisfaction.
- Manage vendor and supplier relationships to ensure consistent quality and service.
- Work closely with the event manager to ensure flawless execution of events.
- Address guest inquiries and resolve issues promptly and professionally.
- Assist with event planning and logistics as needed.
- Manage budgets, track expenses, and...