Job Description
We are looking for an experienced and commercially aware Operational Account Manager to join our Managed Trading Services (MTS) team. In this role, you will act as a trusted partner to customers, helping them optimise trading performance, adopt products effectively, and resolve operational challenges. This is an excellent opportunity for someone with strong sports trading knowledge, customer-facing experience, and the ability to turn business needs into practical operational solutions.
Key Stakeholders
You will work closely with Trading, Product, Integration, Customer Support, and other operational teams, while serving as a primary contact for assigned customers. Success in this role depends on your ability to build strong relationships, communicate clearly, and collaborate across functions to deliver a high-quality customer experience throughout launch and the wider customer lifecycle.
THE CHALLENGE