πŸ’Ό Full-Time Position

Operational Analyst - Contact Centre

🏒
Appello Group
πŸ“ Norwich, England, United Kingdom
πŸ“
Location
Norwich, United Kingdom
πŸ“…
Posted
June 07, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description




πŸ“ŠOPERATIONAL ANALYST- CONTACT CENTRE

Help turn live operational data into confident, fast decisions.
This hands-on analyst role sits at the heart of Careline365’s contact centre, partnering with leaders to spot what’s happening now and act on it.

πŸ•°οΈHours: 37.5 hours per week
πŸ“…Shift pattern:Β Monday to Friday 09:00-17:30
πŸ’ΈSalary: from Β£45,000
πŸ“Location:Β Hybrid Norwich
πŸ“†Start Date:Β  June/July 2026
Please note that this role is subject to pre‑employment screening, including basic DBS checks and two years of referencing. All screening must be completed prior to your start date, which may result in the start date being adjusted if required.

🌍This role is a UK based role and any hybrid/remote work must also be w...