Job Description
Operational Excellence Assistant Manager - Taguig
Job Openings Operational Excellence Assistant Manager - Taguig
About the job Operational Excellence Assistant Manager - Taguig
Shape the Future of Customer Service: Assistant Manager, Center of Excellence Opportunity!
TASQ is urgently seeking a driven assistant manager to join our Customer Service - Center of Excellence team in BGC Taguig. This is your chance to play a key role in defining and improving our customer service processes and lead a high-performing team!
Get a head start with our initial phone interview; keep your line open!
In this impactful role, you will:
Develop and implement groundbreaking process definitions and frameworks across coaching, training, reporting, governance, and workforce management.
Drive continuous improvement and create innovative process frameworks.
We're looking for a leader with
Extensive BPO customer service experience: at...