Job Description
Operational Readiness Specialist (Design & Transition)
London (Hybrid)
Full-Time | Permanent
Be the reason every service goes live successfully
At Maintel, delivering exceptional customer experiences starts long before a service goes live.
We're looking for a highly organised and detail-oriented Operational Readiness Specialist to join our Design & Transition team. This is a critical role responsible for ensuring new and changed managed services are fully prepared for operational support, enabling seamless transitions from project delivery into live service.
You'll work at the heart of our service transition process, collaborating with Project Delivery, Customer Operations, Technology Operations & Platforms, and Service Desk teams to ensure every solution is operationally ready, fully documented, and set up for long-term success.
If you thrive on bringing order to compl...