💼 Full-Time Position

Operational Support Grade

🏢
Serco
📍 auckland, auckland, New-Zealand
📍
Location
auckland, New-Zealand
📅
Posted
June 24, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Benefits

  • Competitive salary and benefits package
  • Full training provided in this non‑prisoner supervision role
  • Ongoing core compliance training relating to the role
  • First Aid
  • Hostage training
  • Opportunity to work in a supportive and inclusive environment
  • Career development and growth within a global organization
  • Free onsite parking
  • Staff discount with selected major retail stores
  • Plus, ongoing free safety, medical & mental health support for you and your family via Sonder

Responsibilities

  • Operate control rooms and monitor security systems
  • Manage vehicle and visitor access at the Gatehouse and the main sallyport
  • Process all visitor applications from prisoners’ friends and families
  • Process all incoming visitors who visit their whanau members in prison
  • Process all incoming and outgoing propertySupport the site...