Job Description
Proud to serve. Proud to keep justice going.
Our Operational Support Officers play a critical role, providing excellent customer service and administrative support to court and tribunal users, judiciary and management.
About us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. We support court users and colleagues within HMCTS, ensuring access to potentially life‑changing justice. We’re looking for individuals committed to public service and making a difference in people’s lives.
Your role
As part of a team, you will contribute to overall operational, performance and service standard targets across your area. You will progress cases through the court/tribunal system and provide customer service and administrative support. Regular contact with court/tribunal users, including members of the judiciary and the legal profession, is expe...