Job Description
Operations Administrator
Schedule: Monday–Friday, Full-time
Hours: Two shifts available — one daytime (EST) and one nighttime (EST), with a few hours of overlap
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Role Overview
As an Operations Administrator, you will play a key role in ensuring customers and internal teams can seamlessly use the platform. You will work closely with sales and customer-facing teams to configure backend systems, manage demo environments, and support operational workflows that keep everything running smoothly. This role is ideal for a detail-oriented individual who thrives in structured processes and enjoys optimizing systems for efficiency and accuracy.
Key Responsibilities
- Partner with sales and customer success teams to set up new platform instances and configure customer accounts in the backend
- Manage demo environments, including setting up and shutting down instances as needed ...