Job Description
- Act as the main contact for assigned customer accounts.
- Improve and maintain customer procedures and workflows.
- Track KPIs and coordinate with operations teams.
- Handle customer inquiries, complaints, and claims.
- Deliver training and share best practices internally.
- Prepare reports and support quarterly business reviews.
- Maintain relationships with customer partners.
- Fluent in English and German is mandatory, Dutch is a plus.
- Specialist in freight forwarding and a pro with systems.
- Customer Orriented
- Residing in the Netherlands.
- International environment, with a lot of development opportunities.
- Informal culture
- Hibride way of working
Contact:
Margo Soetinga
0612031...