Job Description
Position Responsibilities:
• Researches and resolves issues
• Provide service to internal customers for all aspects of payment processing
• Process transactions and maintain records within established standards
• Contributes to the continuous improvement of business process
• Other duties as assigned
Job Requirements:
Previous experience in insurance or financial services industriesPost-secondary school or equivalent work experienceMedallia knowledge or similar survey capture systems is an assetExperience with navigating Power BIKnowledge of the Net Promoter System, an assetPreferred Qualifications
Strong organizational skills required with the ability to prioritize tasks effectivelyStrong analytical skills requiredStrong communication (written, verbal, presentation) skillsCuriosity and willingness to learnStrong attention to detai...