Job Description
What You’ll Be Doing
- Manage vehicle operations end‑to‑end, ensuring timely servicing, accurate records, smooth deliveries and collections, and high‑quality handover with complete customer satisfaction.
- Ensure that repaired work aligns with approved quotations and that all reported issues are fully resolved before handover.
- Follow up on outstanding issues and provide timely updates to ensure customer satisfaction.
- Coordinate delivery and collection of vehicles for customers, servicing, repairs, and rental activities.
- Conduct daily checks on vehicle cleanliness and condition (interior and exterior) before handover.
- Proactively identify vehicles due for servicing or maintenance and coordinate schedules with the team.
- Arrange and send vehicles for annual statutory inspections.
- Ensure accurate recording of vehicle movements, replacement details, and customer acknowledgements.
- Assist customers with acciden...