Job Description
Job Description
To provide day-to-day technical and operational support for server environment for both hardware and software. Work with various departments to meet maintenance services sales goals. Works with customers and/or distributors to receive accurate account of equipment failures and provides reports to management.
Key Responsibilities
- Support and train others to support Ontec systems including monitoring, diagnostics, troubleshooting, and repair.
- Help in defining system hardware and software specifications and configurations.
- Design, implement, upgrade, test and troubleshoot systems and applications at Ontec and customer locations.
- Define and maintain system standards, reliability and performance requirements for Ontec production operations.
- Recommend hardware and software solutions, including new acquisitions and upgrades.
- Administer and train others to administer production systems and...