Job Description
Role Overview
We are looking for a proactive and customer-focused Operations Associate to manage student onboarding, engagement, and support. This role is critical in ensuring a seamless post-admission experience, handling multi-channel student interactions, and actively driving referral participation and conversions.
The ideal candidate should be highly responsive, capable of building strong student relationships, and comfortable working in a fast-paced, dynamic environment.
Key Responsibilities
1. Student Onboarding
● Manage end-to-end onboarding of new students
● Ensure a smooth and positive onboarding experience
● Guide students through processes, tools, and expectations
2. Student Engagement & Community
● Participate in student engagement initiatives
● Foster meaningful interaction within the student community
● Improve participation and...