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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Responsibilities
- Lead end-to-end client engagements, including operations projects, process improvement initiatives, and service transitions.
- Ensure projects are delivered on time, within scope, and aligned with client objectives.
- Apply Lean Six Sigma and project management methodologies to identify inefficiencies and implement process improvements.
- Drive continuous improvement initiatives to enhance productivity, quality, and cost efficiency.
- Serve as a primary point of contact for clients, building strong and trusted relationships.
- Ensure smooth day-to-day operations and proactively address client concerns and requirements.
- Support solutioning, proposal development, and business case creation for new and existing clients.
- Collaborate with cross-functional teams to design scalable and efficient operational solutions.
- Mentor and guide team members, fostering capability development and best pract...