Job Description
oAnswer professionally phone calls.
o Handle and resolve customer complaints.
o Provide customers with company’s product and service information.
o Filing, and create a file for each client
o Follow up on contract renewal and dates of the contracts.
o Prepare sales quotations and follow up on signed contracts.
o Schedule and coordinate site visits and technician’s appointments.
o Prepare yearly calendar.
o Responsible of purchase and follow up of office equipment, supplies, IT issues and keep records.
o Keep Record details of data base and comments, inquiries, complaints and action taken.
o Follow up on money collection and invoices in accordance with the accounting department.
o Responsible for maintaining company’s files in accordance with QMS.
o Performs other administrative tasks as requested.
o Handle and resolve customer complaints.
o Provide customers with company’s product and service information.
o Filing, and create a file for each client
o Follow up on contract renewal and dates of the contracts.
o Prepare sales quotations and follow up on signed contracts.
o Schedule and coordinate site visits and technician’s appointments.
o Prepare yearly calendar.
o Responsible of purchase and follow up of office equipment, supplies, IT issues and keep records.
o Keep Record details of data base and comments, inquiries, complaints and action taken.
o Follow up on money collection and invoices in accordance with the accounting department.
o Responsible for maintaining company’s files in accordance with QMS.
o Performs other administrative tasks as requested.