Job Description
Operations Coordinator (Monday to Friday)
Location: LHR GBR London, Units 8 X2, Hatton Cross Centre, Middlesex, MD TW62GE, GBR
Essential Job Functions
- Deals directly with clients, customs and agents to ensure the quickest and best movement of cargo throughout the world.
- Prepares documents necessary to complete export, import and customs clearance process.
- Track and trace cargo as necessary to ensure proper movement and delivery.
- Proper and correct billing and cost information populated in TMF for accurate invoicing and job costing.
- Communicate with customers regarding disposition of freight (tracking & tracing, routing & dispatching, and rate quotations).
- Communicate & correspond with other Company branches and agents for customer satisfaction, and ensure excellent service execution.
- Seek the most profitable mode of shipment yet meet customer’s requirement for the movement of freight.