Job Description
Fortune Global 500 UPS / : The Customer Service Representative is accountable for maintaining excellent service levels for our internal and external customers through accurate data entry, continuous process improvement and the prompt resolution of issues. Responsibilities
- Manage communication with clients, carrier brokers and other offices/facilities for customer service and administration requirements;
- Process all documentation associated with the movement of our clients' inventory into and out of the facility according to client requirements, and in an accurate and timely manner;
- Receiving: ensure all documentation is verified and processed appropriately, in an accurate and efficient manner, while respecting all legal liability requirements;
- Order Processing: ensure all orders are processed in a timely manner and according to the clients' specific requirements;
- Shipping: ensure all bills of ladi...