Job Description
Job Description:
Regional Liaison & Communication:
. Act as the primary point of contact for the Regional Shopee International Platform & Cross Border (SIP CB) team, participating in daily/weekly sync-ups in English to align on targets and operational constraints.
. Translate regional requirements into actionable local Standard of Process (SOP) for the Sorting Center (SOC) and Regional Center (RC) teams.
Volume Reconciliation & Data Expertise:
. Perform daily Volume Reconciliation between local warehouse systems and regional SIP dashboards to identify gaps or 'missing parcels.'
. Develop and maintain tracking files (using Advanced Excel/SQL) to monitor the end-to-end journey of SIP parcels.
. Analyze discrepancies in 'Pending' vs. 'Shipped' status and drive root cause analysis for any aged backlog.
Operational Control & FIFO Management:
. Work clo...