Job Description
Our client, a growing janitorial and maintenance services company, is searching for an Operations Director to step in as the senior operational leader across their full account portfolio. This individual will be tasked with driving accountability throughout the management team, overseeing daily operations, and helping guide the business through its next phase of growth.
The position is pivotal in establishing consistent reporting structures and systems, reducing the CEO's operational involvement, and upholding financial discipline alongside service excellence across every account. Reporting directly to the CEO, the Operations Director will hold operational authority over both Field Managers and Area Managers.
Key Responsibilities
Manager Accountability & Leadership Enforcement
- Provide coaching, deliver corrective feedback, and escalate underperformance through the proper channels.
- Chair weekly operational review sessions ...