Job Description
We are seeking a highly skilled and strategic Operations Director to oversee the operational health of our business, with a focus on business growth and expansion, inter-department processes, and overall business profitability.
You will oversee the Projects and Operations teams. The Projects Team is responsible for providing turnkey solutions to the group (new outlets openings and business expansion). The Operations team is responsible to ensure that the business has clear operational procedures and are compliant to brand standards.
This role ensures that our business expansion is sustainable and highly profitable. You will be critical in supporting our frontline operations but do not involve direct management of outlet operations. The ideal candidate will have a strong background in F&B operations management, combined with exceptional leadership skills, a deep understanding of industry trends, and a keen ability to drive improvements at a group level.