Job Description
Operations Enablement Manager
Lead and expand an internal program that strengthens education, empowerment, and professional development for all employees within the Supply Chain Centre
Key responsibilities
- Own end‑to‑end training and enablement strategy across Supply Chain and Customer Service Centre.
- Identify capability gaps and deliver targeted technical and leadership pathways
- Lead and evolve the SEED Program (Supporting, Educating, Empowering, Developing)
- Drive adoption of modern digital learning tools and LMS platforms
- Manage and coach a small team of Enablement Specialists
- Partner with senior leaders, HR and Talent to embed a strong learning culture
- Track effectiveness through dashboards, KPIs and reporting
About you
- Proven experience leading training and capability programs in complex or multi‑site environments
- Strong background in coaching, mentoring an...