Job Description
We are looking for an Operations Engineer!
We're looking for someone passionate about technology, digital platform monitoring, and real-time incident resolution. If you enjoy working in dynamic environments, making quick decisions, and optimizing operational processes, this opportunity is for you.
Position: Operations Engineer
Modality: 100% In-person Location: Bogotá, Colombia Schedule: Shifts
What will you do in this role?
Manage alerts and incidents in real time across digital channels.
Configure and optimize monitoring flows.
Analyze metrics and generate relevant findings for clients.
Resolve technical issues and ensure compliance with SLAs.
Automate tasks using scripting and digital tools.
Coordinate with technical teams and clients to ensure operational continuity.
Maintain docume...