Job Description
Pretoria, South Africa | Posted on 10/02/2026
Are you the kind of person who loves turning complex IT environments into well-oiled, predictable and reliable operations?
Do you get a quiet thrill from clean data, perfectly aligned processes and platforms that just work?
We’re looking for an Operations Engineer (Advanced) to take ownership of how IT services, configuration data and operational processes are designed, governed and continuously improved across a large, modern enterprise environment.
In this role, you’ll be the go-to expert for CMDB and Service Configuration, helping teams run faster, smarter and with far fewer surprises.
Requirements
- Fluent English-speaking, including business reading and writing.
- ServiceNow certifications (ITSM Fundamentals, CSDM, CMDB).
- ITIL v4 Certification advantageous.
- Min 5 years working experience in IT Service Management.