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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Ensign is hiring !
Job Scope
Perform routine operational tasks in administration and support of security solutions and supporting infrastructure located at customer sites, in accordance with the established policies, procedures and processesWork with other team members to meet or exceed operational SLA, especially on patching and incident managementDevelop and continually update procedures, processes and documentation for operations in accordance with customer requirements and best practices.Prepare operational reports (periodic and ad-hoc) accurately and timely.Comply with all service management requirementsExecute Service Requests submitted by the customer within the agreed timelineTrack operational metricsImplement mitigations to identified risksRemediate security findings from security assessmentsRespond to system alerts and incident reported by customer after office hours