Job Description
Responsibilities
- Oversee daily operations across 6 retail outlets and ensure SOP compliance
- Support operations manager to resolve operational issues promptly
- Track inventory, coordinate maintenance, and ensure service readiness
- Support vendor procurement and supply chain coordination
- Generate weekly/monthly operational reports for management
- Ensure regulatory compliance and workplace safety standards
- Support campaign setups, seasonal promotions, and service launches
- Assist with digital marketing efforts
- Coordinate and support content creation for social media (e.g. videos, posts)
- Monitor and manage customer comments, reviews, and DMs on platforms like Google, Instagram, Facebook, and Xiao Hong Shu
- Perform ad-hoc duties and administrative support as assigned by management
- Diploma/Degree in Business Administration or a re...