Job Description
We are seeking for a self-motivated and enthusiastic individual who is passionate about contributing to the digital transformation of healthcare to join our team.
- Provide day-to-day operational and administrative support to ensure smooth execution of digital healthcare services
- Foster effective collaboration across internal teams, clinics, departments, and service providers
- Manage service escalations by investigating issues, providing timely resolutions, and reporting findings appropriately to relevant stakeholders
- Support project management activities, including designing digital user journeys, developing and executing test cases, and conducting comprehensive end-to-end testing of the digital platform
- Identify opportunities for process improvements and system enhancements to boost operational efficiency and enhance customer satisfaction
- Contribute to the development and execution of marketing strategies and collaterals t...