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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
About the Role
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The Executive/Sr. Executive - Operation will be responsible for efficiently managing client coordination, service operations, administrative functions, and reporting to ensure service excellence, compliance, and team performance.The incumbent will report to the Branch Manager. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders.Job Responsibilities:
Coordinate with clients and maintain strong relationships to ensure service excellence and retentionSchedule, plan, and allocate services, ensuring efficient team deployment and timely executionValidate and generate data, plans, and reports using the iCABS systemHandle billing, invoice submissions, revisions, and credit note (CN) maintenanceFollow up on POs, service contracts, legal agreements, and contract renewalsOversee office administration...