Job Description
URGENT POSITION TO BE FILLED – Panjim, GoaSalary: Up to 7 LPA [MAX]Compensation & Benefits:- ₹2 Lakh Medical Insurance- Night Shift Allowance- 5 Days Working- Rotational ShiftsRequired Skills:Bachelor's degree in any field. Master’s degree is a plus.Min 2+ years of experience leading operations teams in BPO/KPO/shared services/outsourcing environmentsOperations Team Handling / Team LeadershipClient Management & Stakeholder CommunicationResource Management & Capacity PlanningSLA & Process ManagementProcess Improvement & Gap AnalysisCoaching, Feedback & Team MentoringProject Transition ManagementReporting & Operational MISExcellent English Communication SkillsBonus/preferred Skills:Travel industryTour operatorsHospitality support operationsInternational process operationsContract processing/support teamsDescription:We are looking for a strong Operations Team Leader with at least 2+ years of experience managing teams in a BPO, outsourcing, or business support environment. The candidate sh...