Job Description
Operations Manager (Travel Operations)
Location: Makati
Work Setup: Onsite
Work Schedule: Monday to Friday, Dayshift
Job Summary
The Operations Manager is responsible for overseeing day-to-day travel operations, ensuring smooth execution of bookings, reservations, and ticketing services. The role focuses on operational efficiency, client satisfaction, and strong coordination with airlines and partners, while leading a team and managing high-level client requirements including VIP bookings.
Key Responsibilities
- Oversee daily travel operations including reservations, ticketing, and booking management
- Handle complex and VIP travel arrangements including high-priority and executive bookings
- Build and maintain strong relationships with airlines and travel partners
- Lead and manage operations teams to ensure service exce...