Job Description
Job Description
- Industry/ Organization Type: Medical Aesthetics
- Position Title: Operations Manager
- Working Location: East
- Working Hours: 5 days Monday – Saturday 10am-8pm (1 day off rotational shift; off on Sundays and Public Holidays)
- Salary Package: Basic + Incentive + Staff treatment benefits
- Duration: Permanent
Key Responsibilities
- Oversee daily clinic operations to ensure smooth workflow and good patient experience.
- Manage staff scheduling, treatment room setup, equipment maintenance, and daily operations.
- Ensure good customer service and efficient clinic operations.
- Handle patient feedback and resolve operational issues professionally.
- Monitor patient appointments, treatments, follow-ups, and retention.
- Ensure compliance with clinic regulations, safety, and hygiene standards.
- Maintain proper documentation, audi...