Job Description
The Operations Project Manager in Accra will play a pivotal role in assisting the Contact Centre Manager and the Lagos team in seamlessly integrating global processes and new products into our operations. This role is dedicated to ensuring a cohesive and efficient transition, enhancing our ability to deliver exceptional travel experiences to our customers within the Anglophone market.
Responsibilities
Project Integration: Lead the integration of new products and markets into our operations, ensuring a seamless and efficient process.Market Expansion: Collaborate with cross-functional teams to identify opportunities for market expansion within the Anglophone region. ( Ghana, Liberia, Gambia, Sierra Leone )Product Development: Work closely with product development teams to understand market requirements and provide input for the creation of new travel products.Process Optimization: Continuously review and optimize operation...