💼 Full-Time Position

Operations Manager

🏢
phs Group
📍 Birmingham, England, United Kingdom
📍
Location
Birmingham, United Kingdom
📅
Posted
June 04, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Operations Manager


Main Purpose of the Role


The Operations Manager is responsible for the overall leadership and performance of the depot, ensuring the effective management of labour, productivity, quality, and safety across all operational areas. You will oversee the site through robust operating plans, procedures, and KPIs, ensuring consistent delivery of service excellence. This role requires strong leadership, operational expertise, and a continuous improvement mindset to drive efficiency, safety, and customer satisfaction.


Key Responsibilities


Leadership & People Management

  • Lead, inspire, and develop the operations team, setting clear objectives, priorities, and performance measures.
  • Create a high‑performing, motivated workforce through effective coaching, communication, and engagement.
  • Recruit, select, train, schedule, coach, and develop employees at all levels.
  • Conduct perf...