Job Description
Preferred Experience Range Minimum 10+ years in Managing Collection Contact Centre
specifically experienced in working within the Order to cash
Environment
Has performed Delivery Manager role in Contact Centre in B2B
Collections Operations with minimum of 2 yrs as an operations
Manager in that role.
Should have managed at least a span of 50 to 75 Associates in a
Collection Contact Centre
Experienced in managing large corporations Collection Portfolios in
preferably in Manufacturing, Retail and Utilities and Infrastructure
Domain
Location Pampanga – Philippines
Shift Timings Mon to Sun, 24x7 – 5 Days working (or as per the applicable TCS
policy)
Rotational Shifts and Week offs. Should be open to work on any shifts
(Night Shifts) as per business and client requirements. Work as per
TCS working policy.
100% WORK FROM OFFICE ONLY