Job Description
Operations Manager – Customer Experience
Location: Galleria, TX
Employment Type: Full-Time
Compensation: $90,000+ annually
Overview
Lead operations in a fast-paced, high-volume service environment where execution, team performance, and customer experience are everything.
This role is ideal for a hands-on leader who takes ownership of people, processes, and outcomes — someone who knows how to run efficient operations, develop strong teams, and consistently deliver a high-quality experience.
No industry-specific experience required. We provide full training.
What You’ll Do
- Own daily operations in a customer-facing, high-volume environment
- Lead, coach, and develop a team while driving accountability to performance standards and KPIs
- Ensure every customer interaction is professional, efficient, and high-quality