💼 Full-Time Position

Operations Manager

🏢
American Express Global Business Travel
📍 Dover, DE, United States
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Location
Dover, United States
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Posted
June 13, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Directs and coaches assigned personnel to ensure that all services, administration, and profit objectives pertaining to pharma client is achieved while maintaining high service levels. Provides comprehensive leadership to direct reports (team leaders) that handle the sourcing and planning of client’s pharma meetings. Responsible for providing client and team support and training and leading special projects. Runs approximately 5 to 35 exempt and/or non-exempt direct or indirect reports, which lead teams that support sourcing, contracting, planning/onsite, and budget development for dedicated pharma account. Depending on account complexity, scope may include management of multiple accounts.
**What You'll Do:**