Job Description
Overview
We are looking for an operations manager capable of overseeing all daily operations at and its group bringing structure efficiency and clarity.
Responsibilities
- Managing all daily operations across the company
- Coordinating internal teams (support creative logistics media buyers)
- Ensuring smooth execution of orders customer support workflows and timelines
- Implementing processes SOPs and operational improvements
- Monitoring KPIs and maintaining operational dashboards
- Managing communication with suppliers partners and external services
- Supporting product launches and peak seasons (Black Friday new brands)
- Troubleshooting operational issues and unblocking bottlenecks
- Overseeing or coordinating website updates and changes when needed
- Preparing the operational infrastructure for scale: new brands more volume more complexity
- Working closely with the fou...