Job Description
Your responsibilities
- Managing an environment concerning the delivery of Amazon orders direct to our customers, subject to ever rising volume and complexity, operating on a 24/7 basis
- Managing day-to-day relationships with multiple stakeholders
- Driving operational goals and metrics for your area. Communicating the vision to your team
- Presenting operational metrics regularly to the senior leadership team
- Problem‑solves for closing gaps between performance and goals
- Hires and develops top talent. Creates and implements a talent plan for the site including talent acquisition, performance and career management, learning and development, succession planning, and employee engagement
Key job responsibilities
The Ops Manager, leads an operation for +65k packages, leads a team of 7 managers and +200 Associates, being the owner of solving complex problems and making key decisions and escalations on ...