💼 Full-Time Position

Operations Manager for Personal Lines

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My Insurance Broker
📍 area e (thornhill), bc, Canada
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Location
area e (thornhill), Canada
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Posted
June 19, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Join My Insurance Broker as the Operations Manager for Personal Lines in Thornhill, Ontario. This full-time role emphasizes operational efficiency and superior service delivery.
In your role, you will be responsible for overseeing the underwriting, policy issuance, and claims processes while ensuring compliance with industry standards. Your leadership will be critical in improving processes and fostering relationships between teams and brokers. An in-depth understanding of personal lines products and strong communication skills are essential to excel in this position.
Key Responsibilities:
• Supervise all aspects of underwriting and claims
• Ensure compliance with internal and external regulations
• Foster collaboration among team members and brokers
• Identify and address operational inefficiencies
• Develop and execute training initiatives
Requirements:
• Minimum 5 years in a general insurance brokerage
• Minimum 3 years in a managerial role
• RIBO Li...