💼 Full-Time Position

Operations Manager (Home Care)

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TOUCH COMMUNITY SERVICES LIMITED
📍 singapore, singapore, Singapore
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Location
singapore, Singapore
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Posted
June 06, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Summary:

The Operations Manager supports the Head of Home Help in executing service delivery across Home Personal Care (HPC), Medical Escort and Transport (MET) and Meals-on-Wheels (MOW). This role ensures daily operations are efficient, client-centred, compliant with regulatory standards and aligned with strategic goals. The Operations Manager coordinates logistics, develops team leads, optimizes resources and explores manpower innovation, including volunteers and micro-jobbers, to enhance service sustainability.

Principal Responsibilities and Duties:

  • Oversee daily operations to ensure timely, efficient, and high-quality delivery of HPC, MET, and MOW services.

  • Implement and review standard operating procedures to improve workflow efficiency, safety and service consistency.

  • Mentor and develop Team Leads to strengthen operational and leadership capability.

  • Explore and integrate alternati...