Job Description
We are hiring an Operations Manager to support a distinguished hospitality brand. This is a highly hands‑on leadership role for a service‑driven professional who thrives on the floor, leads by example, and takes pride in delivering consistently elevated guest experiences. You will work closely with Restaurant Managers and senior leadership to ensure operational excellence, service consistency, and strong team performance across all outlets.
What You’ll Do:- Oversee and support daily operations across multiple outlets, ensuring seamless and consistently elevated service standards
- Maintain an active floor presence, stepping into service where needed to uphold operational excellence
- Champion a refined service culture and ensure memorable guest experiences, including VIP occasions and private events
- Conduct regular operational walk‑throughs to ensure adherence to SOPs, presentation standards, cleanliness, and service flow ...