Job Description
Job Description
- Lead and oversee the company's daily operations to ensure efficiency, productivity, and service excellence across all locations.
- Monitor operational performance and ensure all branches/stores comply with company standards and procedures.
- Review performance of Head Region and provide evaluation, feedback, and improvement direction.
- Develop and implement operational strategies to support business growth and achieve company objectives.
- Manage operational budgets and ensure cost-effective resource allocation.
- Analyze operational KPIs and drive continuous improvement initiatives to enhance performance.
- Establish, review, and improve operational systems, workflows, and Standard Operating Procedures (SOP).
- Ensure consistent service quality and customer satisfaction across all operational areas.
- Lead, coach, and evaluate the performance of regional and operational teams.
- Plan ...